CoffeeCup — HTML Editor, Shopping Cart, Flash & Web Design Software

just purchased this software (WebVideoPlayer).
downloaded and installed fine.
freezes when i try to open program.
"program not responding"
i then uninstalled an reinstalled. same problem.
help
Operating System: Windows XP Professional Service Pack 2 (build 2600)
Processor: 3.00 gigahertz Intel Pentium 4
Main Circuit Board: D875PBZ AAC26680-204
Memory: 3GB
Drives: 823.67 Gigabytes
571.00 Gigabytes Hard Drive Free Space
Display: ATI Radeon 9600 / X1050 Series.
Samsung SyncMaster
Software:
CoffeeCup Web Video Player Version 1.0.0.0
LockBox Version 3.0.0.0
Adobe Systems - Adobe Acrobat 6.0 Professional
Adobe Photoshop 7.0
Adobe Premiere 6.5
Microsoft -FrontPage 2002
Office XP Professional
Publisher 2002
Windows XP Professional

Have tried downloading the program again? Sometimes, the downloads seem to be faulty.

With a fresh download, un-install the program, and restart your computer. Now install again, and see if that fixes your problem.

You might want to click on profile, and change your forum name to something other than your email address. No sense in making things too easy for the spam bots. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family

uninstalled rebooted reinstalled and it hung on initial opening
dpi set at 96
Error Signature
szAppName : CCvideoplayer.exe szAppVer : 1.0.0.21 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
help
thanks
System:
Operating System: Windows XP Professional Service Pack 2 (build 2600)
Processor: 3.00 gigahertz Intel Pentium 4
Main Circuit Board: D875PBZ AAC26680-204
Memory: 3GB
Drives: 823.67 Gigabytes
571.00 Gigabytes Hard Drive Free Space
Display: ATI Radeon 9600 / X1050 Series.
Samsung SyncMaster
Software:
CoffeeCup Web Video Player Version 1.0.0.0
LockBox Version 3.0.0.0

yohoyoho,

Sorry that I did not notice this earlier, but you seem to be using a very old version of the CoffeeCup Web Video Player. I am not sure what the most current version is currently, but I have version 4.9 on my computer, and you are reporting version 1.

Have you downloaded the latest version on the CoffeeCup website? Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family

when the software initalizes and the hangs it has the "tips of the day" on top. what i see of the program looks like the one on the website. the version number is from the belarc advisor. i downloaded whatever version from the coffeecup website.
help
fp

Have you tried closing some of the programs running in the background, ( ctrl+alt+delete) one time, then end task. or maybe anti-virus or firewall software stopping it? worth a shot "It's A Smart Person That Asks"
"If I can bend over to lift the seat-she can bend over to put it down"

yohoyoho,

I am stumped. Maybe Bruce will be of more assistance. If not, you may want to make direct contact with CoffeeCup. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family

Did the trial by chance work? Can you try going to ccleaner.com and run a check on your system and see if it finds any problems? ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski
VP of Product Development

I have the same problem as Floyd Is there a answer to this error, I have a acer one ds150-1165 1gb ram 160 hard drive intel atom xp home edition
graphic card,

Intel(R) Graphics Media Accelerator Driver for Mobile Report


Report Date: 04/09/2009
Report Time[hr:mm:ss]: 14:51:59
Driver Version: 6.14.10.4926
Operating System: Windows XP* Home Edition, Service Pack 3 (5.1.2600)
Default Language: English
DirectX* Version: 9.0
Physical Memory: 1013 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 224 MB
Graphics Memory in Use: 8 MB
Processor: x86 family 6 Model 28 Stepping 2
Processor Speed: 1595 MHZ
Vendor ID: 8086
Device ID: 27AE
Device Revision: 03


* Accelerator Information *

Accelerator in Use: Mobile Intel(R) 945 Express Chipset Family
Video BIOS: 1585.0
Current Graphics Mode: 1024 by 600 True Color (60 Hz)



* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1


* Notebook *

Monitor Name: Plug and Play Monitor
Display Type: Digital
Gamma Value: 2.20
DDC2 Protocol: Supported
Maximum Image Size: Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
1024 by 600 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported

* Other names and brands are the property of their respective owners.

somebody Please help I finsh my website I need video!

Thank You!

Needtoknow,

You provided more information on a later post, so there will no discussion of your problem here, but in the next thread. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family