Colin Copestake
Ambassador
12 posts
Hi, My computer is home made, Intel quad core, 4gb ram, vista, When I try to convert any video (Mpeg1, Avi) I get a message "Run Time Error 429: ActiveX component can't create object" I have tried to uninstall and install, but with the same result. I have gone to the properties of the program and said "Run this program in compatibility mode" for window xp service pack 2, but the same results, can someone help. Colin
Adam R.
Senior Advisor
3,117 posts
See if these previous threads do anything for you:
http://www.coffeecup.com/forums/our-vid … eb-player/
http://www.coffeecup.com/forums/our-vid … -software/
Personally, I think you need to upgrade that measly quad core & 4GB of RAM.
Just kiddin'.
http://www.flashstrap.com
http://www.lodipc.com
http://www.coffeecup.com/forums/our-vid … eb-player/
http://www.coffeecup.com/forums/our-vid … -software/
Personally, I think you need to upgrade that measly quad core & 4GB of RAM.
Just kiddin'.
http://www.flashstrap.comhttp://www.lodipc.com
Colin Copestake
Ambassador
12 posts
Hi all, thanks for all the posts, I have found the problem, I went to the vista error log, this reported that there was a conflict with "Intel Viiv service", this is a service that is running on all vista computers, but is not required If you go into task manager and to "Show processes from all users" then to "Svchost" then click "Hide all Microsoft services", I disabled "Intel Viiv service", and that done it. There is alot of reported problems with this program and the "Dell XPS 420"
Adam R.
Senior Advisor
3,117 posts
Wow, good troubleshooting. Let's hope it stays working. 
http://www.flashstrap.com
http://www.lodipc.com
http://www.flashstrap.comhttp://www.lodipc.com
Lynn Cooper
Registered User
1 post
YIKES, I NEED HELP the same Error 421 on my Toshiba, AMD Turion XS that also uses Vista. HELP, HELP, the convertor does not work at all and I am not as technolgical as you guys, BUT I PAID BIG BUGS FOR EVERY ON OF THE COFFEE CUP PROGRAMS and I expect that something like this is fixed. I cannot find the "Intel Viiv service", But I have AMD Turion X2 Help!
Adam R.
Senior Advisor
3,117 posts
therealinrealestate@yahoo.com wrote:
the same Error 421
the same Error 421
Would that error # be 421 or 429? Colin's error was 429. If you can recreate the error, typing out the exact error message given would be most helpful.
If you get no luck in troubleshooting in the forums, be sure to call CoffeeCup directly as the forums are primarily user-to-user support. http://www.flashstrap.com
http://www.lodipc.com
Jennifer Fitch
Registered User
1 post
Ok, well I ended up getting the following error when I try to add a video.
Run-time error '429': ActiveX component can't create object.
How do I fix this?
Thanks,
Jennifer Jennifer F.
www.smithart01.com
www.youcanbeastarkaraoke.com
Run-time error '429': ActiveX component can't create object.
How do I fix this?
Thanks,
Jennifer Jennifer F.
www.smithart01.com
www.youcanbeastarkaraoke.com
Spinny
Senior Advisor
1,332 posts
You might want to submit a support ticket to the tech folks. Most of us here are just users like yourself.
Go to the top of the page and click "Account" and then there will be a "Your Support Room" you can click to get to the place to ask. "You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinland.biz
Go to the top of the page and click "Account" and then there will be a "Your Support Room" you can click to get to the place to ask. "You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinland.biz
Scott Swedorski
VP of Software Development
12,640 posts
Online Now
Jennifer Fitch wrote:
Ok, well I ended up getting the following error when I try to add a video.
Run-time error '429': ActiveX component can't create object.
How do I fix this?
Thanks,
Jennifer
Ok, well I ended up getting the following error when I try to add a video.
Run-time error '429': ActiveX component can't create object.
How do I fix this?
Thanks,
Jennifer
There are two possible issues that can cause this:
1) The installation is bad. Reinstall the software.
2) Your Adobe Player is corrupt. Re-install the latest version of Adobe Flash Player.
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Spinny
Senior Advisor
1,332 posts
Then again, you never know when the VP of Product Development might be hanging around. 
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinland.biz
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank ZappaVisit Spinland Studios: http://www.spinland.biz
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