Getting this error message when converting AVI files...
How do I fix this.. have reinstalled several times.
Terry Murphy
Registered User
2 posts
Orlando Perez
Registered User
162 posts
Hello,
It could be that you do not have the most current version of Adobe flash Player installed on your system. To check what version of flash player that you have and update, please visit this link.
http://www.adobe.com/shockwave/download … kwaveFlash
Thank you,
It could be that you do not have the most current version of Adobe flash Player installed on your system. To check what version of flash player that you have and update, please visit this link.
http://www.adobe.com/shockwave/download … kwaveFlash
Thank you,
Terry Murphy
Registered User
2 posts
Thanks for the input... but unfortunately that did not do it...
Cliff Main
Senior Advisor
2,135 posts
I have been getting the same error when converting files. I have to use an older version of the program in order to avoid getting that error message 100 times while the video is converting. When the conversion is complete, I have to close every one of those little error boxes! For me, it does not matter what file type I try to convert.
The "100 times" is not an exageration. It can be much more if the files size is large. E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
The "100 times" is not an exageration. It can be much more if the files size is large. E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
Orlando Perez
Registered User
162 posts
Re-installing the windows codec's may resolve the issue.
For more information visit:
http://support.microsoft.com/default.as … -us;324290
For more information visit:
http://support.microsoft.com/default.as … -us;324290
Cliff Main
Senior Advisor
2,135 posts
Orlando wrote:
Re-installing the windows codec's may resolve the issue.
For more information visit:
http://support.microsoft.com/default.as … -us;324290
Re-installing the windows codec's may resolve the issue.
For more information visit:
http://support.microsoft.com/default.as … -us;324290
I downloaded as you suggested. Afer installing the newest video software from CoffeeCup, I still received the same error window while converting files. It happened less often, and only left me with 35 error windows to close, instead of 100.
I will continue to use an older version of web video player software until this is resolved. E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
Orlando Perez
Registered User
162 posts
Hello Cliff,
That is is still very odd, it would probably be best if you could submit a ticket to our support office so we can have more time to help you and look into the problems that you might have.
Thank you,
That is is still very odd, it would probably be best if you could submit a ticket to our support office so we can have more time to help you and look into the problems that you might have.
Thank you,
Abraham De La Garza
Customer Support Specialist
51 posts
Are all the files you are trying to convert AVI? Do the same error messages appear when converting a MOV or MPG for example?
Just trying to find a common denominator of the problem. ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Abraham
CoffeeCup Software Inc.
An Internet 500 Company
http://www.coffeecup.com
Just trying to find a common denominator of the problem. ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Abraham
CoffeeCup Software Inc.
An Internet 500 Company
http://www.coffeecup.com
Cliff Main
Senior Advisor
2,135 posts
I have tried every file type I can have. I don't do AVI files much. Mostly mpg, mpeg, wma and I think I even tried a .mov file. They all give me repeat error windows. The only good thing is that now I seem to get less of them, but still it is a pain to have to keep closing those little boxes.
I have gone back to an earlier version of the software that works fine on my computer. I might be missing some of the new features, but at least I can use it without errors. E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
I have gone back to an earlier version of the software that works fine on my computer. I might be missing some of the new features, but at least I can use it without errors. E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.
Almond Summers
Registered User
2 posts
Hi I get the same error too. I just ignore it. Drives me nuts though I gave up on trying to fix it. The video still works.
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