Bought this software, but can't find...
Janet Costidell
Registered User
322 posts
I just bought RSD, but it is still showing in 'Software I do not own', I have the paypal notification, but can't seem to find how to download?
Janet Costidell
Registered User
322 posts
Ignore, found the 'software I do own' by scrolling down, oops!
Jo Rice
Senior Advisor
10,951 posts
Yeah that list is getting longer and longer on my screen as well having to scroll down forever to get to the items I actually own and I own a lot of it.
Would be nice if they would allow us to hide that section like we can in the Themes sections. Permanently would be nice but at least each time we go there would work for me. I understand the idea behind it to try enticing you to buy something you may not be aware they have or that you forgot about etc. so it's not a horrible thing that it's there, just would be nice if we would not have to scroll it every time.
Would be nice if they would allow us to hide that section like we can in the Themes sections. Permanently would be nice but at least each time we go there would work for me. I understand the idea behind it to try enticing you to buy something you may not be aware they have or that you forgot about etc. so it's not a horrible thing that it's there, just would be nice if we would not have to scroll it every time.
jamo
Registered User
233 posts
Jo wrote:
Yeah that list is getting longer and longer on my screen as well having to scroll down forever to get to the items I actually own and I own a lot of it.
Would be nice if they would allow us to hide that section like we can in the Themes sections. Permanently would be nice but at least each time we go there would work for me. I understand the idea behind it to try enticing you to buy something you may not be aware they have or that you forgot about etc. so it's not a horrible thing that it's there, just would be nice if we would not have to scroll it every time.
Yeah that list is getting longer and longer on my screen as well having to scroll down forever to get to the items I actually own and I own a lot of it.
Would be nice if they would allow us to hide that section like we can in the Themes sections. Permanently would be nice but at least each time we go there would work for me. I understand the idea behind it to try enticing you to buy something you may not be aware they have or that you forgot about etc. so it's not a horrible thing that it's there, just would be nice if we would not have to scroll it every time.
I agree
Scott Swedorski
VP of Software Development
0 posts
This problem is easily fixed. Purchase everything! 
We don't want to hide that area because it is our main way to let you know if their are updates. You should also not be using the download center over and over for a method of backups. Keep files locally so that you always have them.
Having to scroll or CONTROL+F for "Software I own" takes 2 seconds, so the amount of effort is minimal.
We don't want to hide that area because it is our main way to let you know if their are updates. You should also not be using the download center over and over for a method of backups. Keep files locally so that you always have them.
Having to scroll or CONTROL+F for "Software I own" takes 2 seconds, so the amount of effort is minimal.
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Inger
Senior Advisor
14,450 posts
Online Now
How about an explanatory line at the top that you have to scroll to find your purchased progs? Even with a link?
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Scott Swedorski
VP of Software Development
0 posts
Inger wrote:
How about an explanatory line at the top that you have to scroll to find your purchased progs? Even with a link?
How about an explanatory line at the top that you have to scroll to find your purchased progs? Even with a link?
If the headings "Software you do not own" and "Software you own" don't adequately enough convey their meaning, you got bigger problems.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
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