Something occured to me.....
Its rare I guess, but sometimes bugs are found and its difficult to know where to post,
There are many forums here, and I wondered if having a new one called 'Bug Reports' or something,
in the topmost main index would make it easier to log any issues that come up....
Scott seems to bear the brunt of the queries and scanning all the forums for bug related things must
take some doing.... Maybe the development team would be able to interact there too, direct, as it were....
Anyway, just a thought
Regards
Peter
Peter
www.manxmaniac.co.uk
Peter G
Registered User
190 posts
Inger Eik
Senior Advisor
6,981 posts
At first I thought it's a good idea. Then I remembered all the people having posted 'bugs' which actually were their own faults, and such a forum might be flooded with them. But I'm not the one calling the shots here...
Ha en riktig god dag!
Inger, Norway
http://www.eikweb.com
http://www.horgenhonning.net/
http://www.norwayroots.com
http://www.johnsflats.com
Inger, Norway
http://www.eikweb.com
http://www.horgenhonning.net/
http://www.norwayroots.com
http://www.johnsflats.com
Jo Ann
Senior Advisor
7,572 posts
Online Now
They do have a bug system and issue system, it's called a Support Ticket 
Actually the Tickets are the best way to report things if you're sure it's a bug, and if you're not sure then just post in the main forum and someone usually helps you fix it or tells you to report it in a Ticket... so I think Inger's right, I think it would just get full of non bug things and make us forum admin's have to move more posts around that aren't in the right place or we'd have to watch the thread and make new threads for any issues that are user error and not a bug etc.
It's a good thought though. Jo Ann
http://lbwebsites.com - Web Design & Web Hosting
http://cattownrescue.org ... Current project in the works, love cats!
http://northbaldwinliteracycouncil.org .... Our local Literacy Council
Due to spammers the below sites are not viewable outside the US, sorry guys
http://proudayou.com - My sons website for his music business
http://rockinwithmainstreet.com - My brother's band website
Actually the Tickets are the best way to report things if you're sure it's a bug, and if you're not sure then just post in the main forum and someone usually helps you fix it or tells you to report it in a Ticket... so I think Inger's right, I think it would just get full of non bug things and make us forum admin's have to move more posts around that aren't in the right place or we'd have to watch the thread and make new threads for any issues that are user error and not a bug etc.
It's a good thought though. Jo Ann
http://lbwebsites.com - Web Design & Web Hosting
http://cattownrescue.org ... Current project in the works, love cats!
http://northbaldwinliteracycouncil.org .... Our local Literacy Council
Due to spammers the below sites are not viewable outside the US, sorry guys
http://proudayou.com - My sons website for his music business
http://rockinwithmainstreet.com - My brother's band website
Eric Rohloff (Rolly)
Senior Advisor
5,337 posts
Online Now
Jo Ann wrote:
They do have a bug system and issue system, it's called a Support Ticket
They do have a bug system and issue system, it's called a Support Ticket
Actually a Support Topic
https://www.coffeecup.com/help/myroom/opentopic/ I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
Jo Ann
Senior Advisor
7,572 posts
Online Now
haha Eric, don't get me started on that little anomaly again
Jo Ann
http://lbwebsites.com - Web Design & Web Hosting
http://cattownrescue.org ... Current project in the works, love cats!
http://northbaldwinliteracycouncil.org .... Our local Literacy Council
Due to spammers the below sites are not viewable outside the US, sorry guys
http://proudayou.com - My sons website for his music business
http://rockinwithmainstreet.com - My brother's band website
Jo Annhttp://lbwebsites.com - Web Design & Web Hosting
http://cattownrescue.org ... Current project in the works, love cats!
http://northbaldwinliteracycouncil.org .... Our local Literacy Council
Due to spammers the below sites are not viewable outside the US, sorry guys
http://proudayou.com - My sons website for his music business
http://rockinwithmainstreet.com - My brother's band website
Eric Rohloff (Rolly)
Senior Advisor
5,337 posts
Online Now
Frying pan cocked, locked and loaded 
I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
Viv ...VSD & SCCP user
Ambassador
1,361 posts
So your senior advisor status does not give you an automatic bug fix button then
Seriously though ambassadors, advisor's, we dont have any repair ability, but it was a nice idea Started using CC VSD in January 2009, I don't do HTML code, I have had appx £16,000 of sales from my SCCP & SCDP shop to date, Enjoying semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
CoffeeCup template http://www.tradnarrowboatshells.hostei.com
One I made for a friend www.sarahphotographer.co.uk
Seriously though ambassadors, advisor's, we dont have any repair ability, but it was a nice idea Started using CC VSD in January 2009, I don't do HTML code, I have had appx £16,000 of sales from my SCCP & SCDP shop to date, Enjoying semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
CoffeeCup template http://www.tradnarrowboatshells.hostei.com
One I made for a friend www.sarahphotographer.co.uk
Peter G
Registered User
190 posts
Ahhh, Ok. I just thought I might suggest it, as I have noticed that Scott seems to be the main source of buggy stuff 
and wondered if may help.
I guess there would be quite a lot of things that may be posted that actually boil down to something simple.
Somehow the ability to use restraint should kick in though, real bugs are things that really shouldnt happen... and its pretty obvious when one turns up, and having a place to put serious things may ease the workload of some CoffeeCup people.
The development team could view things too and Scott wouldn't have to keep notifying them....
Not to worry though, it was just an idea
Peter
Peter
www.manxmaniac.co.uk
and wondered if may help.I guess there would be quite a lot of things that may be posted that actually boil down to something simple.
Somehow the ability to use restraint should kick in though, real bugs are things that really shouldnt happen... and its pretty obvious when one turns up, and having a place to put serious things may ease the workload of some CoffeeCup people.
The development team could view things too and Scott wouldn't have to keep notifying them....
Not to worry though, it was just an idea
Peter
Peter
www.manxmaniac.co.uk
Viv ...VSD & SCCP user
Ambassador
1,361 posts
Peter what we need is a debugger, just like our defragger, but it would put Scott out of business 
and we need his personal touch
Started using CC VSD in January 2009, I don't do HTML code, I have had appx £16,000 of sales from my SCCP & SCDP shop to date, Enjoying semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
CoffeeCup template http://www.tradnarrowboatshells.hostei.com
One I made for a friend www.sarahphotographer.co.uk
and we need his personal touch
Started using CC VSD in January 2009, I don't do HTML code, I have had appx £16,000 of sales from my SCCP & SCDP shop to date, Enjoying semi-retirement Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
CoffeeCup template http://www.tradnarrowboatshells.hostei.com
One I made for a friend www.sarahphotographer.co.uk
Peter G
Registered User
190 posts
Viv
I agree about the support ticket option to do things, but somehow that's very 'hidden' and for me is a last resort.
If a bug was found, ie a proper bug or programme misbehaviour, then a forum could be a useful
way of documenting it for the future reference of everyone and maybe answer questions before the
support ticket route was taken....
It may even encourage people to update with a new release...
Ahh, I dont know, it was just a thought, and to be honest, CoffeeCup HTML Editor is so well done
I spect there wouldn't be much to put in a Bug Report forum anyway....
Peter
Peter
www.manxmaniac.co.uk
I agree about the support ticket option to do things, but somehow that's very 'hidden' and for me is a last resort.
If a bug was found, ie a proper bug or programme misbehaviour, then a forum could be a useful
way of documenting it for the future reference of everyone and maybe answer questions before the
support ticket route was taken....
It may even encourage people to update with a new release...
Ahh, I dont know, it was just a thought, and to be honest, CoffeeCup HTML Editor is so well done
I spect there wouldn't be much to put in a Bug Report forum anyway....
Peter
Peter
www.manxmaniac.co.uk
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
