It appears that the new Adobe Flash Plug-in for Firefox and IE breaks Photo Gallery. With Firefox the page loads and the gallery doesn't appear. With IE, the browser tab crashes. With Google Chrome the page doesn't load, and you get a message that Shockwave Flash Plug-in has crashed.
I have tested the web pages with different computers with Adobe Flash Plug-in release 10.22 - everything works. I have opened a support ticket.
Anyone seeing this? The update by Adobe was released today - so the volume of users probably isn't high - yet.
http://www.rumbolo.com
http://www.imagerybycarl.com
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TheVorlon
Registered User
4 posts
Bruzer
Senior Advisor
3,910 posts
Hi Vorton,
I just updated for IE and FF and all is fine. Gallery worked great as before.
could there be another reason. Maybe you can try to uninstall flash and reinstall the update to see if that helps. ( fresh) "It's A Smart Person That Asks"
I just updated for IE and FF and all is fine. Gallery worked great as before.
could there be another reason. Maybe you can try to uninstall flash and reinstall the update to see if that helps. ( fresh) "It's A Smart Person That Asks"
Adam R.
Senior Advisor
3,116 posts
We might have to get more specific in our testing. I also just updated IE & FF's Flash Player plugin and my old gallery still loads fine.
Both are now version: 10.0.32.18
Vista Home Premium 64-bit w/ SP1
IE 8.0.6001.188.13
Firefox 3.0.12
&
XP Pro 32-bit w/ SP3
IE 8.0.6001.18702
Firefox 3.0.12 http://www.flashstrap.com
http://www.lodipc.com
Both are now version: 10.0.32.18
Vista Home Premium 64-bit w/ SP1
IE 8.0.6001.188.13
Firefox 3.0.12
&
XP Pro 32-bit w/ SP3
IE 8.0.6001.18702
Firefox 3.0.12 http://www.flashstrap.com
http://www.lodipc.com
Bruzer
Senior Advisor
3,910 posts
sorry!!!!
"It's A Smart Person That Asks"
Adam R.
Senior Advisor
3,116 posts
Ha, I didn't mean toward you, specifically, Bruzer, just in general. 
Since all 3 of us have the latest version of the plugin and it's working for some and not others, I figure we gotta find what differs between our computers.
http://www.flashstrap.com
http://www.lodipc.com
Since all 3 of us have the latest version of the plugin and it's working for some and not others, I figure we gotta find what differs between our computers.
http://www.flashstrap.comhttp://www.lodipc.com
BillR
Senior Advisor
3,144 posts
I just checked my Firefox and it gives me Flash 10.0 r22. My photo Gallery still works.
Do I need to update and get another data point?
My IE8 is 10.0.22.87, and it works. I will see about updating IE8 and see what happens. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
Do I need to update and get another data point?
My IE8 is 10.0.22.87, and it works. I will see about updating IE8 and see what happens. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
Bruzer
Senior Advisor
3,910 posts
"It's A Smart Person That Asks"
BillR
Senior Advisor
3,144 posts
I just finished installing 10.0.32.18 on IE8, and my photo gallery works.
TheVorlon
Try un-installing and getting it again. It may be that you had a faulty download or something. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
TheVorlon
Try un-installing and getting it again. It may be that you had a faulty download or something. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
Bruzer
Senior Advisor
3,910 posts
Hi Scott,
you know what's really weird is I can't view any photo gallery or my tutorials page but I can view the videos with this update, and for me, the uninstall crap didn't work but still trying lol. I guess Adobe thought I was to bored. "It's A Smart Person That Asks"
you know what's really weird is I can't view any photo gallery or my tutorials page but I can view the videos with this update, and for me, the uninstall crap didn't work but still trying lol. I guess Adobe thought I was to bored. "It's A Smart Person That Asks"
Inger Eik
Senior Advisor
6,704 posts
Online Now
I followed your advice, Scott, after having had the same experience with IE as TheVorlon.
After deleting the flash player and reinstalling it, all five of my browsers (IE, FF, Safari, Chrome and Opera, all latest versions) are either crashing or at least don't open a page with a photo gallery created with the CC Photo Gallery. I have some videos created with CC Web video player, and a Firestarter flash, no problems with those.
I'm running Vista home premium. Ha en riktig god dag!
Inger, Norway
http://www.eikweb.com
http://www.horgenhonning.net/
http://www.norwayroots.com
http://www.johnsflats.com
After deleting the flash player and reinstalling it, all five of my browsers (IE, FF, Safari, Chrome and Opera, all latest versions) are either crashing or at least don't open a page with a photo gallery created with the CC Photo Gallery. I have some videos created with CC Web video player, and a Firestarter flash, no problems with those.
I'm running Vista home premium. Ha en riktig god dag!
Inger, Norway
http://www.eikweb.com
http://www.horgenhonning.net/
http://www.norwayroots.com
http://www.johnsflats.com
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