How do you import lockbox data from another computer? Data is now on usb but I don't see away of importing into program

Just copy the .PWK file from your old computer to the new one and you will be all set. The PWK file is located in C:\Program Files\CoffeeCup Software\CoffeeCup Lockbox ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

My information is in a: pw1 "archive from values separeted by commas from Microsoft Office Excell" (2007).
How can I import to LockBox?

Thank you. Alberto

Hi Scott,

Hope you can help me ASAP! My laptop died but i was able to recover my .pwk file. When I copy the file to the directory my new Lenovo placed Coffeecup Lockbox in (C:\Program Files(x86)\CoffeeCup Software\CoffeeCup Lockbox Lockbox opens and a message displays that asks me if I would like to import the .PWK file. I answer YES, the file appears to import, but nothing is there when I open Lockbox except the 2 or 3 Coffeecup websites & forum that come with Password Keeper. I have tried this over and over to no avail.

I should mention this as well: Back around 2006, I received Lockbox as a free promo with one or more other CoffeeCup programs that I purchased and downloaded. I was a bit puzzled why this does not appear in my Member Downloads area on Coffeecup.com. Anyway, I recovered my old file, installed it and successfully imported the .PWK file into it. For the last few days this was working fine. Then today, I went to look up a password and, although i could see all my websites and applications in Lockbox, when I clicked on any given entry, Lockbox displayed an error message that some sort of file was missing. I can't find my note as to what it was except that I think it had a 2-digit number. I then closed and reopened Lockbox and this time all my entries had turned into gibberish (computer symbols, etc.).

Not knowing what else to do, I deleted that installation and bought Lockbox and downloaded it from Coffeecup.com (even though I owned a licensed copy). It installed perfectly but to the path stated above. Then I copied the .pwk file and ran into the problem described above: i.e. Lockbox displays the file name then asks me if I want to import it, appears to import it, but then none of the password data appears in Lockbox when it opens. The file as 1.00 MB of data showing in file size. Just in case that file has somehow become corrupted, I then tried importing different copies of earlier .pwk copies I had saved. They each show close to this file size so there is data there.

I got the same result each time. What can I do? HELP!! I really am lost without my passwords!

I will also submit this as a Support request in case you don't view this page often.

Thank you!!

Hiya Tommi,

I can't answer the Lockbox issue problem, but as for the reason that Lockbox wasn't showing in your program downloads for CC is because it was a promotional gift. Years ago CC used to do a lot of promos with free software, but it's not a license to the software you are actually getting, it's a full copy of the current version at that time which is not upgradeable unless you purchase the licensed copy of it. This is what I was told quite a few years ago when I asked the same question and I'll assume the answer is the same unless someone tells us different Good luck on the actual issue you are having. Jo Ann

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Due to spammers the below sites are not viewable outside the US, sorry guys
http://proudayou.com - My sons website for his music business
http://rockinwithmainstreet.com - My brother's band website

This didn't work for me...any other way to import the backed up data ?

Hiya Jacqui,

What part didn't work for you? Can't find the file? File is found but doesn't work? Jo Ann

http://lbwebsites.com - Web Design & Web Hosting
http://cattownrescue.org ... Current project in the works, love cats!
http://northbaldwinliteracycouncil.org .... Our local Literacy Council

Due to spammers the below sites are not viewable outside the US, sorry guys
http://proudayou.com - My sons website for his music business
http://rockinwithmainstreet.com - My brother's band website