Hi, I love this simple software
But every xx minutes the user interface is gone. I can not start it again. TaskManager shows CCFlashLiveChat.exe - so I kill this process and after that I can start the software again.
Anyone knows where my problem is? The firewall is open for Live Chat.
Thanks, - Klaus
Klaus Stiebel
Registered User
1 post
Scott Swedorski
VP of Software Development
12,619 posts
Online Now
Hi Klaus
Please open a support ticket and ask our techs to send you a link to test the new beta version. I think it will address this issue for you. ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Please open a support ticket and ask our techs to send you a link to test the new beta version. I think it will address this issue for you. ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Bruzer
Senior Advisor
3,916 posts
I've had no problems with the beta as of yet to this problem, on my different servers.. hehehehe!
"It's A Smart Person That Asks"
http://bruzer.coffeecup.com
http://bruzer.coffeecup.com
Dan Brennan
Registered User
19 posts
Just downloaded the trial version (have several other CC software pgms and love 'em), but am having the same issue - after a few minutes the chat window closes on it's own, and only by using task manager to delete the CCFlashLiveChat.exe can I get it to restart. Also, notice that when I try to minimize the chat window the same thing happens - window closes and can't be reopened.
Dan Brennan
Registered User
19 posts
Update - sorry, just noticed that when I minimize the app it moves to the system tray area - didn't even think to look there. Maybe I don't have a problem after all.
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