Hi i have been struggeling for about 5 hours!!!
It is not that i am new at this. I have the flash form builder.
I have wathed youtube videos to help but nothing!
First problem is that when i create the ftp setup i enter everything corectly but it does not connect to my server, i have to upload manualy.
After i upload it opens the page but with the empty flash block that say LiveChat unavailable.
What am i doing wrong?
www.electropay.co.za/support/support.html
Steven,
I am not sure, but it seems your "support.php"file is empty..
Did you double check?
Regards,
Deng
Stephen when opening your home page at:
http://www.electropay.co.za/index.php
I get:
Redirect Loop
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.
* Have you disabled or blocked cookies required by this site?
* NOTE: If accepting the site's cookies does not resolve the problem, it is likely a server configuration issue and not your computer.
Is everything configured right on your server?
Regards,
Deng
Hi Deng
I am not done yet with the Index page. I firstly wanted to fix the chat part so long for the customers.
Inside the support.php is my password and everything...
when i start the program i cant log into the part that say : live chat with users
it say : Login Failed
Steven Hi,
Are your chat files located together ?
"It's A Smart Person That Asks"
It now says:
ElectroPay staff only online between 8:00 and 17:00
Sorry for the inconvenience.
Bruzer:
What I can see he has:
# parent directory
# chat_button.jpg
# support.html
# support.php
# support.swf
# support.xml
So Yes I guess.
Grtz
Deng
I'm wondering whether he has it fixed, or he's not signing in (admin) correctly.
for testing I'm sure he knows (seems like he does) that he needs to open CC live chat and log in.
http://www.kellyinfo.com/MyFiles/tutorials/LiveChat.html
"It's A Smart Person That Asks"
hi
I uploaded it to another domain and now it works!
But why is it not working on the first domain?
There are not special scripts, only php and xml.
What could it be, so i can ask the hosting company to change it or upgrade me.
Steven,
Some providers have PHP as an extra option which need to be 'enabled' to use.
So yes, ask your provider or look at the included services that you get in your hosting package....
grtz
Deng
