Does anyone have start to finish setup instructions for LiveChat implementation on a IIS server?
I've gone through all the steps as far as PHP extension enabling, setting permissions on the chat files, and I can get the screen to login as a chat user to appear, but even when I have LiveChat module open on the support end, when the user tries to login it says "LiveChat Unavailable."
It should be working, I'm just thinking (as usual) I'm missing one critical step.
Here was a good tutorial I found on the forum that is helpful with the program setup - but I'm looking for something that can explain in greater detail the IIS setup/prep process.
http://www.kellyinfo.com/MyFiles/tutori … eChat.html
Thanks
geoff
Trial User
1 post
mylists
Trial User
1 post
There is a problem in the chat.php file. It checks the $_SERVER['PATH_TRANSLATED'] variable and if it exists, which it does, it will replace the $_SERVER['SCRIPT_FILENAME'] with this value, indicating that it needs to fix it for the cgi stuff.
In Windows the PATH_TRANSLATED is just the directory name, so it will not parse the xml file because it cannot get to the xml file.
I commented out the if statement that checks for the PATH_TRANSLATED variable and the SCRIPT_FILENAME contains the entire path which is what it needs. Then the chat works.
In Windows the PATH_TRANSLATED is just the directory name, so it will not parse the xml file because it cannot get to the xml file.
I commented out the if statement that checks for the PATH_TRANSLATED variable and the SCRIPT_FILENAME contains the entire path which is what it needs. Then the chat works.
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