I believe that Live Chat is supposed to be emailing the live chat visitor a copy of the chat if they choose to enter in their email address when entering live chat.
This is not happening for me now. Yes, I have the paid version. Does anyone know the trick here?
Thanks!
David Strickland
Registered User
4 posts
IDemon
Registered User
14 posts
Hmmm, what language you working in? if its asp I would add an admin panel which you could then add an email to user option as doing it user side might cause problems basicly all you'd need to do is make a mail script that reads the usersname_cc.txt then youd just need to enter their email address and name used and it could then grab the contents of the file and fire it off to the email address the user provides.
The only reason I suggest doing this admin side as then you can choose what gets sent and what doesnt also this would get round the fact of having to ask the user for their login name twice (which opens you up to user error which is the biggest downfall out there)
The only reason I suggest doing this admin side as then you can choose what gets sent and what doesnt also this would get round the fact of having to ask the user for their login name twice (which opens you up to user error which is the biggest downfall out there)
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