Chat unavailable and admin login "undefined"


Registered User
12 posts

I have gone through this many times now. I create a new chat, give it the correct location where the files will be (in this case in the directory chat) and upload the files. When I go to the page it at first for a splint second has the two boxes for username and email address but then immediately changes to the "Chat Unavailable" message. When I try to login as admin from the program, it says "Error during login: undefined".

Please help - I have spent way too much time trying to get this to work :(


Senior Advisor
13,498 posts

Can you share a link to the page?:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Senior Advisor
13,498 posts

Is your Godaddy account a Windows or Linux host?

For Live Chat to work.
Server Requirements: Linux Server running PHP 4.3
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Registered User
12 posts

Linux with PHP version 4.4.9


Senior Advisor
13,498 posts

Do you have it in an iframe? What did you use to make your page?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Registered User
12 posts

That page is the auto-generated html page (chat3.html). It just has some Godaddy ads because it's a free hosting account.


Senior Advisor
13,498 posts

You must have done something because I got the login screen for a min.:) I tried loging in and the server reset.:( I think it's Godaddy causing the problem with the script they put on your page.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Registered User
12 posts

I haven't touched it since I started this thread...? For me the login screen appears for a second or less. What browser are you using? I get the same thing with Chrome, IE, and Firefox. Why doesn't this work?


Senior Advisor
13,498 posts

I'm using FX and have an add-on to edit the code to trouble shoot problems. Can you change the doc type properties for your page?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com

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