Chat unavailable and admin login "undefined"


Registered User
12 posts

I have gone through this many times now. I create a new chat, give it the correct location where the files will be (in this case in the directory chat) and upload the files. When I go to the page it at first for a splint second has the two boxes for username and email address but then immediately changes to the "Chat Unavailable" message. When I try to login as admin from the program, it says "Error during login: undefined".

Please help - I have spent way too much time trying to get this to work :(


Senior Advisor
13,627 posts
Online Now

Can you share a link to the page?:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Senior Advisor
13,627 posts
Online Now

Is your Godaddy account a Windows or Linux host?

For Live Chat to work.
Server Requirements: Linux Server running PHP 4.3
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Registered User
12 posts

Linux with PHP version 4.4.9


Senior Advisor
13,627 posts
Online Now

Do you have it in an iframe? What did you use to make your page?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Registered User
12 posts

That page is the auto-generated html page (chat3.html). It just has some Godaddy ads because it's a free hosting account.


Senior Advisor
13,627 posts
Online Now

You must have done something because I got the login screen for a min.:) I tried loging in and the server reset.:( I think it's Godaddy causing the problem with the script they put on your page.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com


Registered User
12 posts

I haven't touched it since I started this thread...? For me the login screen appears for a second or less. What browser are you using? I get the same thing with Chrome, IE, and Firefox. Why doesn't this work?


Senior Advisor
13,627 posts
Online Now

I'm using FX and have an add-on to edit the code to trouble shoot problems. Can you change the doc type properties for your page?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for use in my job.
http://pestlogbook.com

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