Hello Scott,
Just a last post on this... As I can now replicate the disappearing file contents at will....
Open 2 files, any files, at random,
In one of them just type some random characters to change the saved state....
Now 'Close' the files....
I have tried all of the 'Close' options and it seems its the 'Close All' option that does it....
Cancelling the close options if the text stays on the screen as it should... Allowed me to test each function....
However when closing the files with 'Close All', all the text disappears and the prompt comes up.
If I allow the save process, all the text is lost..
Regards
Peter
Peter
www.manxmaniac.co.uk
Peter G
Registered User
188 posts
Scott Swedorski
VP of Software Development
12,618 posts
Online Now
I am not able to reproduce this here Peter. Can you try and outline this more in step by step form so I can follow exactly what you are doing to replicate it here?
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Peter G
Registered User
188 posts
Hello
Here is what I do....
Run the Editor
Double click a file in my htdocs dir on the left side of my screen to open it...
Do that again and open a second one...
Click on the page of the open file that is displayed...
type two or three characters, any where on the page....
Go to the 'Close All' icon or option in the menu.... and select it...
The untouched file closes and the second file i typed into is displayed
completely empty.... And the save dialogue appears on top of it.
Thats it......
I can do it EVERY time, with any pair of files, time after time after time, continuously!
All the other ways to close files are fine....
Close all is the one that does it.
Peter Peter
www.manxmaniac.co.uk
Here is what I do....
Run the Editor
Double click a file in my htdocs dir on the left side of my screen to open it...
Do that again and open a second one...
Click on the page of the open file that is displayed...
type two or three characters, any where on the page....
Go to the 'Close All' icon or option in the menu.... and select it...
The untouched file closes and the second file i typed into is displayed
completely empty.... And the save dialogue appears on top of it.
Thats it......
I can do it EVERY time, with any pair of files, time after time after time, continuously!
All the other ways to close files are fine....
Close all is the one that does it.
Peter Peter
www.manxmaniac.co.uk
Scott Swedorski
VP of Software Development
12,618 posts
Online Now
You lost me at "Go to the 'Close All' icon or option in the menu.... and select it..." On that dialog, what do I do?
There is Yes, No, Cancel and and X. These all do different things. Which one are you using? ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
There is Yes, No, Cancel and and X. These all do different things. Which one are you using? ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Peter G
Registered User
188 posts
Sorry, am pretty hopeless............
Open two files....
type in one....
Now use the mouse.... Go to 'FILE' in the menu bar... (Top left)
Select it.....
Now select 'Close All' from the options in the drop down menu....
The untouched file closes
The edited one is blank and the SAVE (Confirm changes) Yes No Cancel pops up
The page behind it is EMPTY....
I cancel....
Peter Peter
www.manxmaniac.co.uk
Open two files....
type in one....
Now use the mouse.... Go to 'FILE' in the menu bar... (Top left)
Select it.....
Now select 'Close All' from the options in the drop down menu....
The untouched file closes
The edited one is blank and the SAVE (Confirm changes) Yes No Cancel pops up
The page behind it is EMPTY....
I cancel....
Peter Peter
www.manxmaniac.co.uk
Peter G
Registered User
188 posts
The save popup dialogue isnt the issue....
The issue is that the page is wiped clean just before it appears...
Peter Peter
www.manxmaniac.co.uk
The issue is that the page is wiped clean just before it appears...
Peter Peter
www.manxmaniac.co.uk
Scott Swedorski
VP of Software Development
12,618 posts
Online Now
Strange. It doesn't do that for me at all here.
Anyone else reading this thread, can someone else replicate this? ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Anyone else reading this thread, can someone else replicate this? ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Peter G
Registered User
188 posts
I need sleep...
Heres is a screen shot...
The file displayed behind the popup
was full of text just before the popup appeared...
As you can see its wiped clean now...
Good night
Peter:) Peter
www.manxmaniac.co.uk
Heres is a screen shot...
The file displayed behind the popup
was full of text just before the popup appeared...
As you can see its wiped clean now...
Good night
Peter:) Peter
www.manxmaniac.co.uk
Peter G
Registered User
188 posts
Scott Swedorski
VP of Software Development
12,618 posts
Online Now
Thanks Peter. I was finally able to reproduce this issue. I have logged it with our developers.
Good find!
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Good find!
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
