Hi everyone,

I have recently compared many shopping cart creator applications and one of the applications that came up was the CoffeeCup Shopping Cart Creator Pro.

I decided, before purchasing it, I will download a free trial to test it out. I made a mini website with the trial, and uploaded it to my website to test it out.

When I add something to the shopping cart, then I click on checkout with paypal, I get the following error:
"Error while storing data: Cannot create new route."

I am using PayPal Website Payments Standard.
My website with the shop is http://www.store.upfrontmypc.com

I do not know what to do to solve the problem, and when this problem is solved and i successfully purchase a test item using my paypal sandbox I will definetly purchase this software if it meets my requirements.

I have only seen that error once before and that was on a Windows IIS/7.0 server. The fix was to change the permissions on the CCDATA/STORE folder to Read/Write/Inherit.

If you go to http://www.store.upfrontmypc.com/ccdata … ertest.php you can see a few errors there which need to be addressed.
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

Yes i am using byethost standard which uses a windows server i think...
thank you for the help mate

Looks like you got it fixed! ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

I am also getting this message. And when I run the servertest.php it tells me
"Writable Directory Test
WARNING - Could not open './../store/test.tmp' for writing. Some Shopping Cart Creator Pro functionality (e.g. the stock control) and some payment gateways (all except PayPal and Google Checkout) depend on being able to store data on the server. You should not ignore this warning "

But there is no test.tmp... anywhere

That means that the CCDATA/STORE folder does not have READ/WRITE/INHERIT permissions set on that folder. ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

the ccdata/store folder has read/write/execute permissions all enabled. I can even put a test.txt file in the store folder.

There are NO files in the Store folder (if there should be)

Please open a support ticket for this and it would be VERY HELPFUL if you gave us the URL to your shop. Right now we have nothing to look at.
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

Opened.

Thanks, Sorry for trying to hijack this post.

Just an update to anyone reading this tread. This issue was fixed and it was a permission issue. Anytime you use a Windows server has your hosting provider, permissions cannot be changed over FTP. You can only do that through your hosting control panel.
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480