The latest update to Adobe Flash Player has been breaking websites made with Firestarter. We have been taking this issue very seriously, and after carefully studying the documentation on this update (or lack thereof), it appears that this is a major issue that would require a pretty big re-write of the software to correct. It turns out that it's not something that's going to be as easily addressed as we had originally hoped.
It has been our long-term goal to move away from Flash in favor of HTML/CSS programs, so we have decided that it is not feasible to fix Firestarter and have decided to discontinue it. It's a sad day for us, because Firestarter is one of our oldest programs. It's like losing an old friend...
However, we're determined not to disappoint anyone who recently invested in this program. If you've purchased the program within the last 30 days, you're eligible for a full refund . If you've purchased the software between 30 days and six months ago, you can exchange Firestarter for any program of your choice (for free) along with 3 free months of the S-Drive Webbie plan subscription. Please open a support ticket to request a refund or exchange.
We sincerely apologize for any troubles this may have caused you.
But I have to ask, is it any other program of their choosing or one of equal value? Because that's a sweet deal if it's any program.
On another note, Suzanne leaves Scott in charge of the office and look what happens...
I know where you live Tom... .
I am currently completing a website for a client who is asking why the flash show is not working.
My purchase was over 6 months ago also, so where does that leave me?
Is there any other alternative for me?
You probably need to edit the above quote on your homepage!
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.