Hi
I've just bought Direct FTP after using the free version for years. Now, I can't upload files it just fails every time and I get the error message: [500] 'EPRT |1|86.28.200.76|33916|': command not understood.
I tried changing the permissions for a file and it says: When sending custom QUOTE commands to the remote server, one of the commands returned a 400 or higher error code. [21] Additional information: QUOT string not accepted: SITE CHMOD 0222 booking.htm.
Server has replied: [500] 'EPRT |1|86.28.200.76|34491|': command not understood 'SITE CHMOD 0222 booking.htm': command not understood.
Any suggestions?
Jennifer
Registered User
2 posts
Janys Hyde
Senior Advisor
6,076 posts
Unless someone comes in with anything definite, you might be wise to take this to the support team. I'm afraid I have no idea what this is about.
http://www.venicefromtheinside.com
Scott Swedorski
VP of Software Development
13,660 posts
Have you tried editing your FTP settings and check the box "Passive mode" to see if that helps? Also, go to Help Menu > About and make sure you are on 6.7 build 1822
If you do still have problem, open a support ticket and we can help you get this fixed.
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Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
If you do still have problem, open a support ticket and we can help you get this fixed.
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Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Jennifer
Registered User
2 posts
Hi Scott
I've tried checking the box 'passive mode' and I'm definitely on 6.7 build 1822 and now I get the error message: 550 access is denied.
??
I've tried checking the box 'passive mode' and I'm definitely on 6.7 build 1822 and now I get the error message: 550 access is denied.
??
Scott Swedorski
VP of Software Development
13,660 posts
I would suggest opening a support ticket so one of our techs can look into this for you.
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Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
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Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Suhas Kulkarni
Registered User
6 posts
I have the same issue, it sometimes does connect - see previous post - will open a ticket.
Thanks,
Suhas
Thanks,
Suhas
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