VSD creates copies of pictures on my...

User 2220258 Photo


Registered User
5 posts

I have been using VSD for my website. Now, all of a sudden it has started replacing my jogs with pictures that are blurred, at best. What is going on & how do I stop it ? The site I have is very graphic intensive & I don't want to lose sales.
THANX

LARRY
User 103173 Photo


VP of Software Development
0 posts

It sounds like your files have gone out of sync. Here is what I would like you to do.

1. Go to the Publish Menu and select FTP Account Settings and select your FTP Account.

http://www.coffeecup.com/files/predefined/publish-ftp-settings-vsd.png

2. Verify that all information is correct and the Remote Folder path is not empty. Typically you would enter in a / , /public_html or /www here but you need to confirm with your hosting provider what the correct path is. IT IS ESSENTIAL THAT THIS PATH IS CORRECT.

3. Go to the Publish Menu and select Choose a Publishing Destination and select your FTP Account and then click Save.

http://www.coffeecup.com/files/predefined/choose-pub-des.png

4. Finally, go to the Publish Menu and select Re-Sync Website.

http://www.coffeecup.com/files/predefined/resync-website.png

With any luck, everything should be back to normal.
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