Incorrect links - Post ID 241769

User 406238 Photo


Registered User
199 posts

Scott it's just about new.
I ended up rebuilding the page and it now works as it should but I'm still getting the black screen lockout during upload. I was able to work around that by right click/show desktop/show active windows. Cumbersome but it works.
Our personal site www.grandbanks42.com
User 2484360 Photo


Registered User
3,293 posts

Boyd Godfrey wrote:
Scott it's just about new.
I ended up rebuilding the page and it now works as it should but I'm still getting the black screen lockout during upload. I was able to work around that by right click/show desktop/show active windows. Cumbersome but it works.


You are just not having any luck today... :P

This could mean your registry settings have become corrupted somehow. What we will need to do is clear out all your registry settings allowing the software to default back to the initial settings. Please note that after doing this you will have to add your FTP information again.

Download this file here at http://www.coffeecup.com/files/binaries/vsdfix.exe to complete this task.

Next, right-click your Visual Site Designer shortcut icon and select Run as Administrator. This should properly launch Visual Site Designer for you. If it does, great! You can continue to launch the program in this way, or you can go a step further and configure the shortcut to always run as administrator. Here's how:

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.

Once the above is complete, follow these steps:

1. Go to the Publish Menu and select FTP Account Settings and add your FTP Account.

2. Verify that all information is correct and the Remote Folder path is not empty. Typically you would enter in a / or /public_html here but you need to confirm with your hosting provider what the correct path is. IT IS ESSENTIAL THAT THIS PATH IS CORRECT.

3. Go to the Publish Menu and select Choose a Publishing Destination and select your FTP Account and then click Save.

4. Finally, go to the Publish Menu and select Re-Sync Website.

With any luck, everything should be back to normal.

Let me know how that goes! :D
User 406238 Photo


Registered User
199 posts

Thanks for the advice Adam but Scott suggested I try exactly that procedure earlier. I had already set VSD (and the shortcut) to run as administrator a while back. The only glaring difference I can see between the way you and Scott recommend is that I had set my PC to run VSD as Service Pack 3 and nor Service Pack 2 as you suggested.
Our personal site www.grandbanks42.com
User 2484360 Photo


Registered User
3,293 posts

Boyd Godfrey wrote:
Thanks for the advice Adam but Scott suggested I try exactly that procedure earlier. I had already set VSD (and the shortcut) to run as administrator a while back. The only glaring difference I can see between the way you and Scott recommend is that I had set my PC to run VSD as Service Pack 3 and nor Service Pack 2 as you suggested.


Earlier you were not having the black screen issue. Which this will correct.

You have to trust us here. Tech support works two ways Boyd. :P
User 406238 Photo


Registered User
199 posts

Just to be clear, the black screen issue didn't start until after I had gone through the procedure that Scott had suggested and I switched to Service Pack 2.
I'll run through it again as you recommend and see what happens.
Thanks - Boyd
Our personal site www.grandbanks42.com
User 2484360 Photo


Registered User
3,293 posts

Boyd Godfrey wrote:
Just to be clear, the black screen issue didn't start until after I had gone through the procedure that Scott had suggested and I switched to Service Pack 2.
I'll run through it again as you recommend and see what happens.
Thanks - Boyd


It started when you switch to S-Drive. We created VSD remember. :P That is why we know what is wrong.

As to the first issue you asked about on this thread. Where are you linking your images from? What folder on your computer?
User 406238 Photo


Registered User
199 posts

Pics are sourced from a dedicated folder on my desktop. The folder is used to store photos for this website only.
Our personal site www.grandbanks42.com
User 2484360 Photo


Registered User
3,293 posts

Boyd Godfrey wrote:
Pics are sourced from a dedicated folder on my desktop. The folder is used to store photos for this website only.


So not from within the _website folder correct?
User 406238 Photo


Registered User
199 posts

Correct Adam.
Our personal site www.grandbanks42.com
User 103173 Photo


VP of Software Development
0 posts

Boyd Godfrey wrote:
Correct Adam.

Your only option I think at this point is to migrate to RLM or the HTML Editor. I cannot see anyway for you to fix this issue within VSD.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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