Defect in resolving conflicting image file names


Registered User
14 posts

I haven't opened a support ticket yet because I don't know enough about the particular sequencing of actions that cause this to happen, so I thought I'd describe it here to see if anyone else has seen this, or has a work around to prevent the problem from happening. I have searched the forum and see no issue remotely similar to this.

When creating my website, with some randomness, I can place an image, and it looks fine in WSIWYG VSD, but when I preview, the image will change. An example of this is on the following page (which I'll leave unfixed for a couple of days). At the bottom right of the page, there is supposed to be a picture of two kilns, but it copied a picture of the logo.

http://www.glazegallery.com/studio2.html

What is apparently happening here is that when VSD compiles into html, it renames each image file as IMG_##. In this case, the missing image of the kiln came from an old version of my website, and I pulled it from the files folder of the prior website directory. It has the name in the old directory of IMG_82, which was apparently already a file name used by VSD for one of the logo images on one of the pages. The conflicting name is apparently never resolved. Sometimes a new image will change an image on another page that already exists, as if the new file simply overwrites the old file. In this case, adding the new image never makes it to the file folder, and the old IMG_82 is displayed instead of the image that I created with VSD.

This scenario has happened to me periodically, particularly when I used to reduce the size of the image with a simple editor that wrote out files as IMG_###.

There is an obvious workaround of renaming the image to a different file name, which is what I do, but I think there is a defect in the software here.


Senior Advisor
13,110 posts
Online Now

Try using a ftp client and delete all the files from your server then resync through VSD.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Registered User
14 posts

Thanks Eric, did that. No effect. This actually has nothing to do with loading to the server, or conflicts on the server. I can recreate this problem through the preview function.

In this case, it seems limited to dealing with file names with the convention of IMG_##. I've played with it more this morning, and can reliably reproduce, so I'm thinking I'll avoid that file name, and open a support ticket.

I did just look at your links. Wow! I'm having another problem with favicons that I would appreciate your advice with. I'll describe that in a different forum post.


Senior Advisor
13,110 posts
Online Now

OK, I thought you were using the ## as a filler. Keep weird characters out of img names. Try renaming them with just numbers and or letters then re-add them to your page to see if that clears things up.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Registered User
14 posts

No, I was just using ## as a reference to having numbers in their place. My bad.... I haven't used # anywhere, the files are all named as IMG_10, IMG_11, ...

And renaming the files does work. It just takes time. I think they'll probably fix this in the next release, it seems relatively easy to check for a file name conflict and resolve it as the images are placed into the files directory.


Senior Advisor
13,110 posts
Online Now

Try saving your website as a different name in VSD and republish.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Registered User
14 posts

Tried that, no change. Thought it was a brilliant idea, because it creates a completely new file structure. But it didn't resolve the conflict, and the page still renders the same.


Senior Advisor
13,110 posts
Online Now

Have you tired placing the images on a blank page?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Registered User
14 posts

I actually did that very thing to verify how to create the problem. If you create a blank page and load two images with the same file name (obviously from different folders) you will not get the result in html that you get in WYSIWYG VSD.

So I opened a support ticket. The result from support is that you cannot use images from different directories. In other words, they all must come out of the same folder so that Windows can resolve the name conflict.

I understand Scott's direction in the forum to not be negative, but this is amateurish at best. I wasted about 6 hours of my life trying to debug why my site was not rendering correctly. It would take 5 lines of code to fix this.

This forum is full of people unhappy because what they see in VSD is not what's rendered in html. This is one more example. It's a shame that Coffee Cup is not sweeping these things up, fixing them and making the product better.


Senior Advisor
13,110 posts
Online Now

I would not use two images that are different with the same name on a fully hand coded site, so I would expect that VSD would not like it either.:) I would get confused as VSD does.:lol:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/

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